Relevant Coursework:

• Business Communication
• Management Results in Organizations
• Human Factors Psychology
• Computer Information System Project Management
• Organizational Communication

Key Responsibilities & Impact:

• Lead daily execution for teams of 30+ associates by organizing process paths, assigning labor, and maintaining operational flow.
• Serve as a subject-matter resource for RSR operations, supporting leaders and associates with detailed process knowledge and real-time problem solving.
• Adapt quickly to changing priorities, learning all PA responsibilities and supporting continuous improvement.
• Utilized internal tools to support equipment calibration and process stability, improving throughput by approximately 7%.
• Supported the launch of a new RSR+ building, contributing operational knowledge during ramp-up and stabilization.

Key Contributions:

• Cross-trained across Induct, Problem Solve, Pick, Stow, Staging, Lineloading, Waterspider, Jackpot, and Dock functions.
• Member of the Amazon Safety Committee, supporting audits, reporting, and corrective actions.
• Trained peers on safe and efficient induct techniques, improving throughput by 10–15% while maintaining quality.
• Identified workflow bottlenecks and proposed data-informed improvements to reduce waste and improve efficiency.
• Contributed to initiatives that reduced workplace harassment and strengthened team morale and trust.

What I bring to leadership:

• Ownership and follow-through on operational priorities, with a bias for action when blockers appear.
• Customer-obsessed mindset focused on safety, quality, and consistent execution.
• Earn trust through clear communication, coaching, and respectful accountability.
• Insist on the highest standards by addressing defects early and reinforcing safe, repeatable process habits.
• Deliver results by prioritizing the right work, tracking progress, and adapting to shifting demand.